Aloha Hemp Return Policy
Our 30-day, Money Back Guarantee
We’re so sure that you’ll love Aloha Hemp CBD products that we’re giving it our unconditional 30-day Money-Back Guarantee. Our company wants you to have time to experience and benefits of CBD products.
Customer satisfaction is key to our business, and please check your shipment carefully upon arrival to ensure it has not been damaged during shipping process. All claims for the damaged product(s) must be made within 48hrs of delivery by writing to support[at]alohahemp.com. Please include your order number and pictures of damaged goods in the email.
If you’re not happy with your results, simply notify us up to one full month (after purchase date) and we’ll make arrangements for you to receive a 100% refund (less shipping, if applicable). No questions asked or hoops to jump through.
We do not require the return of a used product (Be sure to recycle the bottle). However, if there is a unsealed bottle we require the product to be sent back.
Simply give us a call at 808-213-0552 or email your refund request to support[at]alohahemp.com. Please include the words “Refund Request” in the subject line of your email.
To serve customers better in the future, we would like your feedback on the refund. This is of course is optional; however, it will help us improve our products and service. Your satisfaction is our #1 priority.
This Returns Policy was last updated on April 16th, 2019.